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Captain quarters5/1/2023 If management is made aware of underage drinking, firearms, or illegal drugs on the property, it will be reported to proper authorities and will result in eviction and forfeiture of all rental payments and deposits. No Underage Drinking/Firearms/Illegal Drugs Reservations made under false pretenses of any kind will result in eviction and the forfeiture of all rental payments and deposits. A parent or guardian must accompany anyone under the age of 18, and the parent or guardian must be staying in the cabin or tree house at all times. No cabins or tree houses will be rented to anyone under the age of 18. Your reservation is non-transferable to any other party unless approved by management. Subletting of tree houses or cabins is not permitted. If you smoke in a cabin or tree house, you will be held responsible for the charge to deodorize and clean rugs and furniture as well as the deep cleaning process. If you need to have a service animal for your assistance, please call the office and email us in advance. If this rule is violated you may be charged $100.00 per day for cleaning and removal of pet dander and a deep cleaning process. No pets allowed at any time in cabins or tree houses. Please do not leave windows and doors open if the heater or A/C is in operation. For after hours emergency call the General Manager at 41. Report any maintenance problems immediately to our office at 41. If there is any damage to tree houses or cabins you will be charged to cover the repairs to the buildings or replacement for any items damaged or stolen. Bag any trash and put outside of front door. We expect our guests to wash and put away all dishes before departure. The cabins and tree houses are also stocked with an initial supply of paper products, hospitality items such as dish washing soap and bath soap. We guarantee our cabin or tree house to be clean and ready upon your arrival. Housekeeping services are not provided on a daily basis. There will be no refund of cabin or tree house rentals for unavailable use due to maintenance issues or interrupted service. WiFi, pool, BBQ grills and fireplaces are among some of the amenities that we provide to you. Departures due to weather do not warrant refund of rent or deposits. Nightly rentals are not eligible for refund due to cancelled or shortened stays related to weather unless extreme conditions in the Branson area cause a lack of electricity and/or damage to cabins or tree houses sufficient enough that reservations cannot be honored. No discounts will be offered due to late check-in. In some cases, access to your cabin or tree house may be unavoidably delayed due to cleaning or issues with maintenance. We accept cash, Visa, Master card, or Discover card.Ĭancellation Policy: A ONE NIGHT, NON-REFUNDABLE DEPOSIT IS REQUIRED. The balance must be paid at check-in, on day of arrival. Rental payments are to be PAID IN FULL WHEN BOOKING ONLINE, or a one night deposit can be made through the office. If you are evicted for not complying with the rules it will result in forfeiture of all rental payments and deposits. These rules apply to all guests failure to comply can result in eviction. Please read all policies, rules and regulations listed below governing the use of the property where you are staying.
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